West Coast Spill Supplies
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PRIVACY POLICY

Customer Service: 1.888.548.3800

West Coast Spill Supplies provides this Online Privacy Statement to make you aware of our privacy policy, practices, and of the choices you can make about the way your personal and company information is collected and used online.

Protecting your personal information:

At  West Coast Spill Supplies we are committed to respecting and protecting your privacy.

Our business depends on service, integrity, and respect for our customers' needs. For this reason, West Coast Spill Supplies vigorously supports the opt-in model of online marketing and is opposed to any method of promotional distribution that does not include permission from the recipients.

West Coast Spill Supplies will not, under any circumstances, provide customer or company names, mailing addresses, postal codes, or any other identifying information to any third party for their use. We recognize that our customer relationships are our most valuable asset and the very basis for our reputation.

What we collect:

Through the use of " cookies" our site's operating system may automatically record some general information about your visit. A cookie is a piece of data that a Web site can send to your browser, which may then store the cookie on your hard drive. So, on your next visit with us, we can tailor information to suit your individual preferences.

The goal is to save you time and provide you with a more meaningful visit and to measure Web site activity. Cookies do not contain any personally identifying information. Browsers such as Netscape allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.

The information that is collected is information such as:

  • The Internet domain for your Internet service provider, such as " company.com" or " service.ca" and the IP address of the computer accessing the Web site, such as " ppp-55"

  • The type of browser (such as " Netscape version x" or " Internet Explorer version x" ) you are using.

  • The type of operating system you are using (such as Macintosh, Unix, or Windows)

  • The date and time you visit our site and the Web pages that you visit on our site, along with the address of the previous Web site you were visiting, if you linked to us from another Web site.

How we use it:

West Coast Spill Supplies uses collected information to better understand your needs and provide you with the highest quality service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web site for you. Credit card numbers are used only for payment processing, fraud protection, and are not retained for other purposes.

From time to time, we may also use your information to provide you with West Coast Spill Supplies marketing information we think would be of particular interest.

West Coast Spill Supplies will not disclose your corporate/personal information to any outside organization.

Information regarding you or your company (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

Your information may be temporarily shared with agents or contractors of West Coast Spill Supplies for the purpose of performing services for West Coast Spill Supplies . Should third party or contract persons be involved in West Coast Spill Supplies business activities that require viewing, processing, or otherwise accessing individual personal information, those persons will be bound by a confidentiality agreement to maintain the privacy of West Coast Spill Supplies  users and not to reveal individual personal or company information.

In the course of doing business, West Coast Spill Supplies transmits credit card clearing information to a third party service provider for the purposes of charging or refunding credit cards of West Coast Spill Supplies customers. Information transferred during this business operation is transmitted using a secure link employing industry-standard secure protocols, and does not transmit any individual personal information other than credit card number, such information as is required to verify the validity of the credit card number, and the transaction amount.

What about spam?

Periodically we may use e-mail as a way to keep in touch with our existing customers and other interested individuals. However, we do not send " spam" (unsolicited marketing e-mail). If you agree to receive e-mail communications from us, every e-mail message we send to you will include an e-mail address to which you may respond in order to remove your name and email address. We will do the same with your mailing address and telephone number, on request.

When you leave our site

This policy discloses the privacy practices for our Web site. However, our site contains links to other sites. Once you link to another site, you are subject to the privacy and security policies of the new site. We encourage you to read the privacy policies of all Web sites you visit, especially if you share any personal information.

Dated  June 23, 2009 Victoria, B.C.  Canada

 

 
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